Sirius stuck on updating channels

Posted by / 18-Aug-2020 20:26

Click here for a copy of instructions that you can print out and take to your vehicle.

I did some searching around and couldn't find a solid answer, I have a Starmate R that when I power on goes through the cycle of splash screen, updating channels 100% complete, invalid channel, displays the sid then gets stuck at updating channels 0% complete.

when i go to view "all channels" it still displays the old lineup, but when i click the channels it plays the new ones.... edit: do i need to call sirius to have them send an update?

Not sure how long the channel update is supposed to take but I gave it 30 minutes this morning on the drive to work and its still stuck on Updating. I tried calling Sirius but they don't open until am, which is another issue. For instance hists 1 was on my channel 1 this morning.

With an update like this they probably should extend their customer service hours. It came up as "call sirius for service" Hit the back arrow and choose a different station manually.

No offense Face the facts mjones73 your radio is trashed, Sirius trashed it, it is due to merger, making everyone's on topic posts valid. No offense jm575, Found some numbers for you: Corporate office Phone: 212-584-5100 Main number: 1-888-539-7474 Product Support: 1-800-869-5590 Warranty: 1-866-257-7726 E-Commerce: 1-800-422-7142 Found the numbers at this site, and what a interesting read.

Rip Off Report: Sirius Satellite Radio Warrany NOT HONORED, ripoff Sirius bricked my starmate replay as well on 8/25 and I have been having a hell of a time trying to get them to resolve the issue.

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