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Posted by / 04-Feb-2020 12:43

Global address list not updating

For instance, setting the value to 4 will trigger a full download when the incremental update is larger than one-fourth the size of the full OAB.

When the value is set to 0, Outlook will use 16 to prevent a “divide by 0” error.

The wiki How Tech Team also followed the article's instructions and validated that they work.

Even though Outlook is the last in the chain, it is often the first level where the troubleshooting takes place as usually this is where the request is coming from.

And since this website’s main focus is on Outlook, it makes sense to start with Outlook as well ;-).

The command for the manual update procedure can be found here: Outlook will automatically download updates only unless the size of the changes is larger than 12.5% (one-eighth) of the total OAB size.

There are various Registry settings available to control or modify the update and download behavior of the Offline Address Book in Outlook.

Use Cached Exchange Mode but without OABTo always work with the Online Address Book, even when you have Cached Exchange Mode enabled, you can set the following Registry key and value.

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This allows you to abort the update process when you are for instance on a slow or expensive connection.

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